Lolly Spins Casino Terms & Conditions

These Terms & Conditions apply to the Lolly Spins Casino website, related pages, software, games and services, collectively referred to as the Site. In these terms, “we”, “us” and “our” refer to the operator of the Site, and “you” refers to the person accessing or using it. If you do not agree with these terms, you must not use the Site.

We may publish additional terms for specific games, payment methods, promotions or other features. Those additional terms form part of these Terms & Conditions when they are made available to you. If there is an inconsistency between these terms and a specific promotion or game rule, the specific rule will generally apply to that promotion or game, unless stated otherwise.

You are responsible for reading the current version of these terms before using the Site. We may update or change them from time to time to reflect changes to our services, technology, legal requirements or operating practices. The updated version will apply from the date it is published, unless a different date is stated. Continuing to use the Site after an update means that you accept the revised terms.

The Site may not be available in every location. You must check that online gambling and access to the relevant services are lawful where you are located. We do not invite or permit use of the Site where such use is prohibited. You must not use tools or methods intended to disguise your location or identity.

You may use the Site only if you are at least 18 years old and legally permitted to participate in online gambling in your location. We may ask you to confirm your age and eligibility at any time. Providing false, incomplete or misleading information may result in access being refused, an account being restricted or an account being closed.

You must provide accurate and current information when registering and keep that information updated. An account should be registered and used only by the person whose details are recorded on it. You must keep your login information confidential and take reasonable steps to prevent another person from accessing your account. You must tell us promptly if you believe your account has been compromised.

Unless we expressly allow otherwise, you may have only one account. We may close duplicate accounts or take other appropriate action where more than one account has been created, where accounts are connected, or where an account appears to be used for improper purposes. You must not sell, transfer, lend or otherwise allow another person to use your account.

We may carry out identity, age, location, payment and source-of-funds checks. You may be asked to provide documents or other information before you can continue using certain services or before a withdrawal is processed. Information supplied for verification must be genuine, valid and belong to you. We handle personal information in accordance with our Privacy Policy.

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised access and we determine that you acted reasonably and in accordance with these terms. You must not use the Site for unlawful activity, fraud, money laundering, abuse of payment systems or any activity that could harm the Site or other players.

You may deposit funds only through payment methods made available on the Site and only where you are authorised to use that payment method. Deposits must be made from a payment account or instrument held in your name, unless an alternative arrangement is expressly approved. We may reject, reverse or review a transaction that appears to be unauthorised, irregular or inconsistent with these terms.

You should deposit only money that you can afford to lose. A deposit is not a loan, and you must not use borrowed funds or funds connected with unlawful activity. Your bank, card provider or payment service may apply its own fees or conditions. We are not responsible for charges imposed by a third-party provider.

Withdrawal requests are subject to account verification, payment checks, applicable rules and any relevant game or promotional terms. We may return funds through an appropriate payment method and may require additional information before completing a withdrawal. You must ensure that your account details are accurate. We are not responsible for delays or failed payments caused by incorrect information, a payment provider or circumstances outside our reasonable control.

Games are offered for entertainment and may involve financial loss. You accept the risk that game outcomes are uncertain and that no particular result, return or level of winnings is guaranteed. Games are governed by the rules shown on the Site. You should review those rules before placing a wager. Where a technical problem affects a game, wager or result, we may void or correct the affected activity in a fair and reasonable manner.

You must not use automated software, bots, scripts, modified devices, unfair methods or technical tools intended to interfere with the operation of the Site or gain an improper advantage. We may investigate suspected manipulation, collusion, fraud or other prohibited conduct. While an investigation is taking place, access to an account or funds may be restricted where reasonably necessary.

Promotions and bonuses

Any promotion, bonus, free play offer or reward is subject to the specific promotional terms displayed with it. Those terms may include eligibility requirements, participation conditions, expiry dates, wagering requirements, game restrictions, maximum values and withdrawal conditions. You should read and understand those terms before accepting or using an offer.

Unless the relevant promotional terms say otherwise, a promotion may be available only once per person, household, device, payment method or other qualifying group. We may withhold or remove a promotional benefit where it has been obtained in error, through misuse, by breaching the promotion terms or through conduct that appears designed to obtain an unfair advantage. We may also withdraw or change a promotion in accordance with applicable requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, decide how much time you can spend, and stop when your planned limit has been reached. Never chase losses, gamble to recover debts or continue playing because you feel pressured to win.

• Use available deposit, spending, loss or session controls where offered.
• Take regular breaks and avoid gambling when affected by alcohol, medication, stress or strong emotions.
• Do not gamble with money needed for rent, bills, food or other essential expenses.
• Ask for support if gambling is becoming difficult to control.
• Contact us through the available support channel if you want information about account restrictions, time-outs or self-exclusion options.

We may apply or recommend restrictions where required by law, our policies or responsible gambling procedures. A self-exclusion or account closure request is an important step and should be made carefully. You must not attempt to open another account or access the Site during a period of self-exclusion.

All content, branding, designs, text, graphics, software and other material on the Site is owned by us or used with permission. You may use the Site for personal, lawful and non-commercial purposes only. You must not copy, adapt, distribute, frame, reverse engineer, interfere with or commercially exploit any part of the Site without written permission.

The Site may contain links or references to third-party services. Those services are controlled by their own providers and may have separate terms and privacy practices. We are not responsible for third-party content, availability, security or performance. You should review the terms of any external service before using it.

We aim to provide a reliable and secure service, but access may occasionally be interrupted because of maintenance, technical faults, telecommunications issues, cyber incidents or events outside our reasonable control. To the extent permitted by law, we do not guarantee that the Site will always be available, error-free or suitable for every purpose. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded under Australian consumer law.

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification cannot be completed, activity may be unlawful or fraudulent, responsible gambling concerns arise, or action is required for security, legal or regulatory reasons. We may also suspend services generally. Any remaining balance will be dealt with in accordance with applicable law and relevant account or payment checks.

You may stop using the Site and request closure of your account at any time through the available account or support process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputed activity or compliance with these terms.

Questions, complaints and applicable law

If you have a question or complaint about your account, a transaction, a game or a promotion, please use the contact or support options published on the Site. Provide clear information and any relevant reference details so the matter can be reviewed. We may ask for further information to confirm your identity and investigate the issue fairly.

These terms are intended to operate subject to the applicable laws and mandatory consumer protections in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Any rights not expressly granted to you in these terms are reserved by us.